Community & Support

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ActiveInbox sheds a few pounds

ActiveInbox whoooshes!

A few of you let me know ActiveInbox was being sluggish and affecting Gmail & your Firefox; so I hooked it up to a wind tunnel (ok, the performance monitor) and tried to figure out where the major issues were.

Specifically:

  • Send & Archive labels/sends instantly (it sometimes took up to 4 seconds)
  • Loading the inbox is back to its normal quick speed

(A huge thank you to MC for his incredible efforts with helping me diagnose the speed issues).

ActiveInbox is more discreet

The other big thing I’ve been hearing is that ActiveInbox has too many popups / alerts.

Historically, this is the culmination of trying very hard to make sure it updates really quickly so it never breaks for long after a Gmail change – but we may have gone too far into irritation territory :)

So:

  • When there is a new version of ActiveInbox available, there is a neat & tidy green ‘up’ arrow on the About box that is a quick link for updating.
  • On any given machine or account, you will never see the Welcome screen or Help-Tour popups more than once.

We defeated some nasty gremlins too!

In some rare – but important – circumstances, the Preference syncing for Plus users had a logical fail. This was most noticeable if you removed a Label Type (e.g. “Projects”) on one computer, logged in on another computer, and the Label Type would return. This is now fixed!

For some people, for reasons I still don’t fully understand, the pre-labeling (labeling as you compose) didn’t work. So I totally rewrote it to be a lot more robust; less likely to fail; and if it DOES fail it will let you know – so at least you can always trust that you know what’s happening.

Installing 4.0.2.7

Chrome should auto-update very quickly, Firefox will auto-update in a few days; and if you want it right now just pop over to the Install Page.

This entry was posted on Wednesday, April 20th, 2011 at 12:24 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

  • PDXGal

    the instal page says 4.0.2.5 – is the download actually the correct update?

    • http://www.activeinboxhq.com Andy Mitchell

      Hey PDXGal,

      If you refresh the page in your browser it will show 4.0.2.7 (that page not auto refreshing is such a pain!).

      • PDXGal

        sweet, thanks.

  • http://profiles.google.com/seymourski Ricardo Meysoru

    Thank you for all the hard work.

    With Version 4+ I finally hit premium as some payback after a few years of use and the extra deadline features I think are defo worth are worth subscription.

    TBH, the horizontal bar that was THE main thing for me with ActiveInbox, as I preferred the simplicity of Gmail nested labels. But the new UI and the premium deadline labelling now means I rarely use those nested labels nowadays.

    One request, which I’ll also file on the support site and will make me feel like I’ve got the perfect email client combo, would be to keep the colour coding on the labels.

    Right, I’ve got some overdues :)

  • http://www.baked.thecomicseries.com Will Radie

    Just out of curiosity why does the FF one get updated in a few days? Still working on it or is that on their end? Like I said, not a complaint at all.. just curious as to how the update system works.

    • http://www.activeinboxhq.com Andy Mitchell

      Hi Will – it’s just the way Firefox is! You can update immediately on Firefox if you go to our Install page; but their automatic system seems to take its time :)

  • http://www.hyperfocusedcoaching.com/ Jay Carter

    Can I just say you guys rock!

    • http://www.activeinboxhq.com Andy Mitchell

      Thanks Jay :)

  • Jochen Schuetze

    Hi Andy,
    some time ago, the side bar on the right-hand side (visible when reading an individual conversation) vanished. I like the possibility to have buttons “Delete | ” visible there without having to move my mouse pointer into the “fly-out” every time again.

    Is there any possibility that you give this back to us (me)?
    Right now there is just empty space on my screen in this place (below those few hyperlinks like “New window”, “Print all”, …, “Expand all”, “Collapse all”).

    Thank you so much in advance for considering.
    I’ll also try to post this to getsatisfaction.
    Jochen

    • http://www.activeinboxhq.com Andy Mitchell

      Jochen – it’s on my list I promise! But it does keep getting nudge down by urgent items. I’ll try and get it done in the next couple of weeks.

  • Anonymous

    Good work fellas. Pre-labelling definitely working now for me – thanks!

  • Anonymous

    Great update but I think you broke Rapportive.

  • JasonB

    Andy:

    Seems Gmail might have made some changes in the last day or so. Under Chrome and FireFox the Reference drop down is missing. My labels are still there with the R/xxx prefix.

    Chrome 5.0.375.70 beta
    Firefox 3.5.9

    Linux Mint Helena (8)

    • JasonB

      ps. Cannot deliver enough praise for the work you have done in last release. Cleaner looking, faster and all around better.

      I would however +1 on the request to bring back the pinned buttons to the upper right, which I used to plow through scan and delete near-junk messages.

      Keep up the good work.

    • JasonB

      FYI upgraded Chrome to 10.0.648.205 – no improvement.

  • UnSub

    Wish ActiveInbox worked seamlessly between multiple computers, it does not. Only the label names carry over, you have to setup ActiveInbox every single time you go to a new computer.

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