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When people email you they do not know or care if what they say fits your todo list, but they do expect an answer. And if you have a lot of acquaintances (e.g. in sales or customer support), they expect that if they reply 3 months later you will still remember them.

ActiveInbox will help you manage your relationships by:

• Do not forget to reply to your contacts, and ensure they reply to you so you never have cause to be disappointed.
• When you send a new email or reply to one, see all previous conversations to build on those earlier foundations. Use it as an opportunity to ensure you have not forgotten anything that you actioned, add small talk to your new email, and if you struggle to remember them see if you even have any history!

In daily use, almost all of ActiveInbox's features combine to create a simple Gmail CRM (contact relationship management) solution that helps improve your reputation, sales and customer support with absolute control over your email.

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